Purchasing options are stated on each product page of our website. Most SexyHair products are available at ULTA Beauty stores and ULTA.com. Professional stylists may purchase our products at SalonCentric and CosmoProf. You can also locate your nearest salon or retailer at https://www.sexyhair.com/find-us. As an additional option, you can send us an email at support@sexyhair.zendesk.com with your full address and we will respond with your nearest location.

Please return the product to the location where you purchased it. For additional information, please contact our Customer Service Team at support@sexyhair.zendesk.com.

SexyHair is driven by creativity and innovation. Every so often we must refresh and enhance our product offering. If one of your BFFs has been discontinued, we’re here to help you find what’s sure to be your new favorite product. Please contact support@sexyhair.zendesk.com with the product you were looking for and we’ll provide you with a replacement recommendation.

Yes, all SexyHair products are paraben and SLS/SLES free.

Salt-free means the product is produced without added salts. During the manufacturing process, salts, such as Sodium Chloride, may be formed as a residual impurity or by-product from the combination or other raw materials and may be present in the final product at very low levels. SexyHair is taking proactive steps to ensure consumers understand its shampoos and conditioners are formulated without added salt.

The majority of SexyHair’s products are not vegan-friendly. For vegan related inquiries regarding a specific product, please visit www.ulta.com for a complete ingredient listing or contact us directly at support@sexyhair.zendesk.com.

SexyHair is proud to be certified by PETA as cruelty-free, which means we do not conduct or commission any animal tests on ingredients, formulations, or finished products, and we pledge not to do so in the future.

SexyHair receives thousands of donation requests every year. We try to fulfill as many of these requests as possible in a timely fashion, but please be aware that we cannot guarantee that every donation request will be met. Due to the high volume of requests received, it is important that all requests follow the guidelines set forth below. Please email the request, along with the below information to support@sexyhair.zendesk.com.

All requests must come from a registered 501(c)3 charitable organization and include a tax identification number.

An overview of the organization including a list of the organizations board of directors and officers must be included

Purpose and descriptions of the project for which the donation will be used.

Request must be submitted at least six (6) weeks in advance of the event.

Donated product may not be resold for profit.

The Star Stylist Rewards loyalty program closed on May 15th, 2026. After May 30, 2026, questions about the SexyHair Star Stylist program should be directed to support@sexyhair.zendesk.com. If you have questions regarding a specific order you have placed for Rewards, contact SexyHair Star Stylist Rewards Customer Service at custserv@spihq.com or at 800-255-2639.